Condition

New

A brand-new, unused, unopened, undamaged item in its original packaging, where packaging is applicable.

In most instances, we are a Factory Authorized Distributor and able to assist with issues pertaining to the manufacturer's warranty service and support, as well as being able to obtain for sale other products offered by the manufacturer. 

Except in rare instances, the packaging, accessories, etc. are the same as what is found from any other authorized dealer. Contact us if you have

New Surplus

A new, unused item with no signs of wear. The item may be missing the original packaging. The item may be a factory second or a new, unused item with defects. See the item's listing for full details and description of any imperfections.

Manufacturer Reconditioned

An item that has been professionally restored, usually due to factory training as an Authorized Sales and Service or access to replacement parts from the manufacturer under an agreement with the manufacturer. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in the original packaging. See the item listing's for full details.

Seller Refurbished

An item that has been restored to working order by us. This means the item has been inspected, cleaned, and repaired to working order and is in excellent condition. The item may or may not be in original packaging. See the item's listing for full details.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended, or if the item is a system composed of more than one device, the majority or main component of the system is functional. This item may be a floor model or store return that has been used. See the item's listing for full details and description of any imperfections.

For parts or not working

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the item's listing for full details.